BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I am disgusted with the both of them.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. More disturbing, they are willing to let us continue to suffer because he is holding on to the parts and they don't want to pay for more parts. I cannot believe that they would continue to work with people like this. Now we are fighting to get another technician with AHS and had to go through the summer without AC. Why?Anyone who truly planned on providing the service would not cancel the parts. It appears that he received the parts and then tried to cancel the parts.

American Home Shield says that they have proof that the parts were delivered on August 7th. This time, he said that we needed a new system and that he would order the part through AHS and call us when it was ready. He started off telling untruths and for no apparent reason. When he came back, I immediately recognized him but he told me that he never been to my home before. He told us that we just needed the grease removed and some freon He said that AHS only covers $10 and we had to pay him $200 out of pocket after pulling up our contract.

This technician obviously runs the same game and American Home Shield continues to contract with him.

Air doc auto air condcioning